Community Outreach and Engagement
for the Cook County Digital Equity Action Plan
Client | Cook County, IL
Our team planned and executed a community engagement plan across suburban Cook County, IL, creating the opportunity for over 3,800 residents to lend their insights to the county's first-ever digital equity action plan.
Project Details
The County had ample data to know which parts of the County experienced lower digital access, through lack of infrastructure, equipment, or skills.
We sought to probe people's lived experiences to better understand the impacts of lower access, on people's education, careers, or overall quality of life.
We sought to better understand residents' actual barriers to access, their engagement with existing solutions, and their desire for new solutions. Our intent was to gather this community-based insight to set priorities and develop programs that had the greatest impact and met people where they are.
